Holly Spengler Photography understands that photographs often capture deeply personal family moments and treats all client information, booking details, correspondence and photographic images as confidential.
Client photographs will not be published, displayed, shared, licensed, sold or otherwise used for marketing, portfolio, website, blog, social media, competition, educational or promotional purposes without the client’s express consent.
Consent for image usage is entirely voluntary and may be declined without affecting the service provided.
Where consent has previously been granted, clients may withdraw consent for future promotional use at any time by contacting Holly Spengler Photography. Withdrawal of consent will not affect materials already printed, published or distributed prior to the request being received.
Holly Spengler Photography respects the privacy of all clients. Client names, booking details and client relationships will not be publicly disclosed, referenced or used for promotional purposes without prior permission.
Clients with enhanced privacy requirements, including public figures, professionals, high-profile individuals or those with specific confidentiality concerns, are encouraged to discuss these requirements before their session so that appropriate arrangements can be made.
All photographs and images created by Holly Spengler Photography remain the copyright of Holly Spengler Photography in accordance with the Copyright, Designs and Patents Act 1988.
Clients may not copy, alter, sell, license, submit to competitions, publish for commercial purposes, or otherwise exploit images without prior written permission, except as expressly permitted within these Terms and Conditions.
Where digital images are purchased, clients are granted a personal-use licence as detailed below.
The Client acknowledges that they are familiar with the style and portfolio of Holly Spengler Photography and accept that all images will be created and edited in a manner consistent with the Photographer’s artistic judgement.
The Photographer shall be granted artistic discretion regarding poses, locations, lighting, composition, editing style and the selection of images presented to the Client.
Whilst every reasonable effort will be made to capture requested photographs, no guarantee can be given regarding specific images, poses, expressions, participation of children, weather conditions or cooperation of individuals present at the session.
The Photographer reserves the right to refuse any request which may compromise safety, professional standards or artistic integrity.
Upon full payment, clients purchasing digital images are granted a non-exclusive, non-transferable licence for personal use only.
Permitted personal use includes:
Images may not be:
Copyright remains with Holly Spengler Photography at all times.
All prices are those quoted at the time of booking and may be subject to change until a booking has been confirmed.
Confirmed bookings will be honoured at the agreed price.
A non-refundable session fee of £50 is required to secure a booking.
A booking is not confirmed until both the completed booking form and the session fee have been received.
The remaining balance must be paid no later than five working days before the session date unless otherwise agreed in writing.
Ownership of all products and images remains with Holly Spengler Photography until full payment has been received.
The Photographer will select and edit the images presented to the Client.
A minimum of 40 professionally edited images will be provided for viewing unless otherwise agreed.
Only images meeting the Photographer’s professional and artistic standards will be delivered.
Raw, unedited files are not supplied.
Any images not selected for delivery may be deleted at the Photographer’s discretion.
Digital files and client records are stored in accordance with the Privacy & Image Usage Policy.
Whilst reasonable efforts are made to maintain image archives, clients should not assume photographs will be retained indefinitely.
Clients are strongly encouraged to download and securely back up all purchased images promptly upon delivery.
If the Client cancels a booking, the £50 session fee remains non-refundable.
Where sufficient notice is provided, Holly Spengler Photography will make reasonable efforts to reschedule the session.
Rescheduling requests are subject to availability.
The Photographer reserves the right to reschedule a session due to illness, emergency, unsafe conditions, severe weather or circumstances beyond reasonable control.
Where the Photographer is unable to fulfil the booking and an alternative date cannot be agreed, all monies paid will be refunded in full.
In the unlikely event of equipment failure, data corruption, loss of images, theft, illness, injury, acts of God, severe weather, venue restrictions or any circumstance beyond the reasonable control of Holly Spengler Photography, liability shall be limited to the return of monies paid by the Client.
Holly Spengler Photography shall not be liable for indirect, consequential or emotional losses arising from the provision of photography services.
Nothing in these Terms excludes liability for death, personal injury, fraud or any liability which cannot legally be excluded under English law.
Clients should inspect delivered goods promptly upon receipt and notify Holly Spengler Photography of any defects, damage or fulfilment errors within 14 days.
Nothing within these Terms affects the Client’s statutory rights under applicable consumer protection legislation.
Due to the bespoke and personalised nature of photographic products, refunds may not be available except where products are faulty, damaged or not supplied as agreed.
Any concerns regarding services or products should be raised as soon as reasonably possible and preferably within 14 days of delivery.
Complaints should be submitted in writing to allow a prompt investigation and resolution.
The safety of children remains the responsibility of the parent or legal guardian at all times during the session.
A responsible adult must remain present and supervise all children throughout the session.
The Photographer reserves the right to terminate or pause a session where safety concerns arise.
Neither party shall be liable for failure to perform obligations where such failure results from circumstances beyond reasonable control, including but not limited to severe weather, natural disasters, fire, government restrictions, public health emergencies, power failures, transportation disruption or acts of terrorism.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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